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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Logan Puterbaugh

Logan Puterbaugh

December 1, 2024

5  out of  5
rating by Logan Puterbaugh
"The best insurance agency I have ever worked with! The whole office is so friendly and helpful."
We responded:
"Thank you so much for leaving a review Logan but most importantly, thank you for being here with us! Happy Holidays from our family to yours! "
Profile photo of Steve Hines

Steve Hines

October 29, 2024

5  out of  5
rating by Steve Hines
"When I moved from Ky to Ohio David Biggs helped my wife and I find health insurance for the Doctor’s I needed and he went above and beyond what he had too. We are so grateful for his help. David is a perfect example of a real Christian helping his neighbors. I just spoke with a new State Farm employee Seth who was very courteous in helping with our life insurance! Thank you both for your outstanding service!"
We responded:
"Thank you Steve for the kind review! You may be grateful for us but we are beyond grateful for you! So, thank you for your time here at our office, we certainly appreciate the support! "
Profile photo of Lorianne Lyles

Lorianne Lyles

September 21, 2024

1  out of  5
rating by Lorianne Lyles
"This agent had our policies with the incorrect coverages and we couldn’t believe how messed up they were. When we spoke to Dave, he had no idea why and didn’t investigate further. His attitude was not acceptable for being long-time customers. This agent is very uncaring and should retire! If your office “hates” getting bad reviews then do something about it and act like you care. It’s the “oh-well” attitude and the no response to your clients questions that is quite annoying. We are still waiting for answers and keep getting the run around. You should also do complete and thorough reviews of your current clientele’s accounts so this doesn’t happen to others. We are grateful we never had a major issue. Step up Mr. Biggs, step up!"
We responded:
"Our office hates to hear about a less than satisfactory experience and we are sorry that is the case. We appreciate and thank you for the review! "
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Bobby Banis

August 9, 2024

1  out of  5
rating by Bobby Banis
"I had full coverage insurance on my car from the time I bought it. My premiums had never changed other than occasional increases. I went to add another vehicle to my policy and the lady I spoke with pointed out that I did not have full coverage. No one there could tell me when or why it was taken off. I had been driving for sometime without coverage and didn’t know it. My premiums never went down for the reduced coverage. When I went to add it back they increased my premiums by 50-75%. No one would ever give me any answers, just the runaround. There is no way I could ever trust this agency again."
We responded:
"We are sorry to hear that your experience was less than satisfactory! Thank you for your review and please have a great weekend! "
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Brenda Schaar

March 25, 2024

5  out of  5
rating by Brenda Schaar
"Dave always goes above and beyond to help, and does a great job of explaining everything about your policy. Would highly recommend"
We responded:
"Thank you very much for your input! We sincerely appreciate your business and the review!"
Profile photo of Thomas Pekar

Thomas Pekar

May 26, 2023

5  out of  5
rating by Thomas Pekar
"Been with State Farm and David Biggs as our Agent for 35 years never had any issue with any of our Claim. Always have recieved excellent and Friendly service!"
We responded:
"Thanks Thomas!! We Truly appreciate you!"
Profile photo of corey hemmerich

corey hemmerich

September 30, 2022

5  out of  5
rating by corey hemmerich
"Best service in town"
We responded:
"Thank you, Corey! We truly appreciate your business"
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Wilda Hembree

September 17, 2021

5  out of  5
rating by Wilda Hembree
"Always friendly and helpful Thank you"
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tom stroup

June 10, 2021

4  out of  5
rating by tom stroup
"Dustin tells it like it is. He was very helpful."
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Zach Gevedon

January 31, 2021

5  out of  5
rating by Zach Gevedon
"Amazing service and hospitality I highly recommend them."
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Meredith Cruze

October 16, 2020

5  out of  5
rating by Meredith Cruze
"I always get great service with David Biggs and his associates!!"
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patrick gillespie

June 13, 2020

5  out of  5
rating by patrick gillespie
"Always helpful. Great customer service."
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Bradley Salsbury

December 29, 2019

5  out of  5
rating by Bradley Salsbury
"Dave is the best insurance agent there ever has been!"
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Shawn Bryan

August 8, 2019

5  out of  5
rating by Shawn Bryan
"Great people"
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Angie Ketron

August 27, 2018

5  out of  5
rating by Angie Ketron
"Super friendly staff. They are always looking out for their clients."
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Jeff Popejoy

August 11, 2017

1  out of  5
rating by Jeff Popejoy
"Beware... We have been with state farm for 14 years. We had water damage on th i side of our house due to our roof. Which was not covered by insurance. Following the advise of david biggs. We got our roof replaced and then waited for a claim to fall off to file. They pay for the claim and then 5 months latter we are told we are non renewable. Due to a claim that we were told was going to drop off of our history. Also last time we met with david he came off as cocky and wanted to tell us about his house. Not listen to our concerns."
Profile photo of Chris Reke

Chris Reke

August 4, 2016

5  out of  5
rating by Chris Reke
"Very friendly and always ready to help as your neighborhood insurance office!"